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Facebook | Messenger

Connect Inbenta's Case Management with your Facebook account to automatically create unique tickets derived from online engagement with your brand.

After configuring your Facebook account(s), you can convert user posts, comments, photos, albums, and private messages into support tickets, all in real-time. 

Built-in:
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Product:
Messenger
App Type:
Messaging Channel
Client Side:
No
Server Side:
Yes
Supported:
Yes
Author:
Inbenta