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Voice bots are AI-powered software that can understand natural language (NLU) and synthesize speech in order to converse with people.For your business, such bots are a scalable way to interact with customers and speed up the service. Keeping this in mind, Inbenta built the integration with Intelepeer, to create an omni-channel communications enabled experience for their users.
With this integration, ‘voicebots’ and ‘chatbots’ converge, into a platform we call ‘omnibots’.
Intelepeer designs, manufactures and sells advanced Voice over IP solutions to global enterprises, medium and small businesses as well as to service providers globally. They offer a host of products. You can learn more about them on their website.