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Customers want and expect immediate access to information to help them solve a problem or make a purchase. Customers today want to be able to interact from any preferred channel. To help you be in line with your customers' needs Inbenta offers integrations to various platforms, including Microsoft Teams.
This customizable connector we have built includes functions like simple answers, multiple options, polar questions, forms, webhooks, content ratings (yes/no + comment) and escalation to live chat.