Customer Interaction Platform using Symbolic AI to maximize self-service.
Help customers find answers and products, solve problems, and make transactions in a conversational way.
Deliver precise search results from one or multiple sources in a single interface.
Content Management Tool to create, manage and share your knowledge on your help site and support channels.
Converts email, social and online contact into a manageable queue.
Find out how Inbenta uses its patented technology to supercharge customer support.
Helping computers understand humans.
Discover how a proprietary lexicon enables our NLP technology to understand human language with no training required.
Real-Time Agent Assistance
Proactive Chat for E-commerce
HR Service Automation
Browse all the use cases
Banking & Financial Services
Read our latest articles on intelligent automation and self-service CX.
Download our free ebooks, guides, case studies…
Listen to our new podcast where CX experts discuss all things automation.
Watch our webinars, live or on-demand.
Kickstart your AI project with the help of the Inbenta experts.
Connect Inbenta with an extended selection of third-party services.
Access all the Inbenta documentation.
Learn how to use your Inbenta solutions.
Try for Free
Use your favorite apps with Inbenta.
Search our integrations below.
Spoon | Chatbot
Spoon | Chatbot
Spoon is creating live characters that can see, listen, answer and react to people in public places (malls, bus station, agencies, street, ..) in order to deliver a service through a conversation.
The characters can be displayed on any kind of screen (digital signage, TV screen, tablet, .. equipped with camera and micro) and are entirely managed by
inbenta's chatbot solution
The core value of Spoon is made of "animal and emotional interactions" (Spoon ©) that plays with facial interaction analysis and simulation to create the feeling of life presence of the character and though facilitates the interaction, engagement and acceptance of the device in public places.
Developers, add your own custom connectors.
Submit your custom integration