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Telegram | Chatbot

In a series of Integration to facilitate multi-channel experience for users, this solution allows you to connect the Inbenta Chatbot API with Telegram. 

In addition to connecting the two platforms, this integration also enables the transformation of all the HTML messages to show up as numbered options for the user to choose. This integration also allows the user to escalate the chat to an agent and chat with the agent through Telegram as well. 


OMNICHANNEL BOT